It’s so important to us that you can support our work in complete confidence. As well as working with us to ensure you know where your money goes and how it has made a lasting difference to people’s lives, we also want to be completely transparent about what personal information of yours we collect and what we do with it.
We are a registered NGO with license from the Social Welfare as part of our commitment to ethical practices. In accordance with this policy, we may make changes to this policy from time to time, please always refer to the latest version on our website.
‘This policy sets out how we operate and use information. Please read this policy carefully.
“King Damien Foundation” generally refers to as LBG is a legally independent organization, run by management teams and governed by board of Trustees, and work very closely.
King Damien Foundation Limited is a Ghanaian Registered Foundation company limited by guarantee (company number CG059920723) and certified by the Department of Social Welfare in Ghana. King Damien Foundation Limited’s registered office is located at 37 Nii Kwakwaranya - East Legon, Accra.
Subject to any relevant Data Protection Law, only King Damien Foundation may send you communications and no third-party service and business providers. These communications fall into two categories: administrative communications and marketing communications
We will communicate with you using the contact details you have provided for essential administrative purposes, such as to administer a donation or to provide you with information regarding an event.
This may include but is not limited to communications relating to; our organisation, updates regarding our work, opportunities to support our work and other notifications including important news that could affect your relationship with us.
If you have given consent for us to do so, we will contact you for marketing purposes via email, phone and SMS. We may also send you communications by post, on the basis it is in our legitimate interest to do so (unless you have asked us not to).
Marketing materials might include updates on our work, campaign and appeal information, opportunities to support through donations and fundraising, event information and ambassadorial opportunities.
Where applicable Data Protection Laws prevent us from doing so, we will not send you marketing communications without consent or if you have withdrawn consent.
If you would like to change your marketing preferences, please contact us. Please allow a grace period of 14 working days following a withdrawal of consent.
vii. Except for death or personal injury arising through our negligence, King Damien Foundation shall in no event be liable for any damages including, without limitation, direct, indirect or consequential damages, whatsoever arising from or in connection with the use or loss of use of the site, or ant content on the site.
We will only process personal information when one of the below conditions (each term as defined by the relevant Data Protection Law) applies:
You have given your consent for us to process your personal information in the way and for the reason stated by your communication preferences.
This consent can be withdrawn at any time. If you wish to change your communication preferences, please contact us. and allow 14 working days for your request to be processed
It is necessary for us to process your personal information in order to deliver contracted goods and services including donations made to King Damien Foundation.
We have a legal obligation to comply with regulations put in place by governing bodies. In these circumstances we will from time to time be obliged to pass on personal information. These governing bodies may include: RGD, Department of Social Welfare (relating to license documents), Charities Commission, Companies House and the Fundraising Regulator.
It is of vital interest for us to process your information, i.e., it might save a person’s life.
Where there is a ‘legitimate interest’, when it is not obviously annoying or intrusive and would reasonably be expected. King Damien Foundation’ legitimate interests are ultimately to afford our charitable objectives.
Under the applicable Data Protection Laws, you have the following rights regarding our processing information.
It is our responsibility to ensure you are clearly informed of when, how and why we are reaching out to you and what we want to engage you in. We do this through this policy and privacy notices which explain these points any time we reach out.
You can object to us contacting you. We provide the opportunity for you to say how we can contact you and what for on our website and you can change these preferences at any time.
You can ask us not to get in contact with anymore (however this still permits us to store your details).
You can ask us to erase the information we hold about you.
Making it easy for you to obtain a copy of any information you have provided to King Damien Foundation in a machine-readable format so you can easily transfer it to other organizations providing similar services. Any copies of information we provide upon request will be provided in plain text format.
You can ask that we do not include your personal information in any automated profiling exercises that might make assumptions about you in order to get insight into our supporter audience (in order to tailor communications and reach more people that might be interested in supporting us).
You have a right to see what information we hold about you and can request to see it.
You can also lodge a complaint about the way we manage your data with the CID. For more information or to exercise your rights, please contact us.
If you would like to request a copy of the personal information we hold about you, please send a description of the information you would like as well as proof of your identity, either by email or post. Once your identity is confirmed, we will aim to send you a copy of your personal information, in line with what we are legally required to disclose, within one month. Where we were unable to do so within one month, we will notify you of the soonest practicable time within which we can respond to your request. We accept no liability for the security of your personal information, as contained in your request, until it has been received by us. There are certain exemptions and restrictions of these rights under the applicable Data Protection Laws that enable personal information to be retained, processed or withheld from access and we will inform you of these if applicable.
If you would like to make a complaint about how we process your personal information, please contact us.
Please note that you can also register with the following services to stop receiving unsolicited marketing communications from a selected charity or charities:• The Mail Preference Service (MPS), in relation to postal communications.
• The Telephone Preference Service (TPS), in relation to phone calls.
• The Fundraising Preference Service (FPS), in relation to email, telephone, addressed post and/or text messages. We will ensure any new FPS preferences take effect within 14 days.
We have physical, technical and human controls in place to keep our information secure.
We ensure that, extra controls are in place for financial, sensitive and special categories of information, meeting regulatory and legal requirements for managing these types of information.
The transmission of information over the internet is never completely secure and King Damien Foundation cannot guarantee the security of any information you transmit to us, and you do so at your own risk. We advise against sending us information using unsecure WiFi (e.g., free public WiFi).
Once we receive any document, we make every effort to ensure its security both on our systems and while in transit between our systems and those of any third-party partner working on our behalf.
We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our websites and we recommend that you check the policy of each website you visit.
We have physical, technical and human controls in place to keep our information secure.
We never sell or share information with third-parties for commercial use. We will always keep details safe and will not sell or swap our information with any other organisation. We have contracts and good relationships in place for all personnel on the site, so that there is robust information protection requirements.
We might also have a legal or regulatory duty to share your personal information so we may disclose your details to the police, regulatory bodies or legal advisers, and/or, where we consider this necessary to protect the rights, property or safety of King Damien Foundation, its personnel, visitors, users or others.
We will only hold your personal information for as long as it is reasonably necessary to fulfil the purpose for which the information was collected. This includes retaining personal information for complying with any legal requirements. For example, DoSW requires us to keep all Gift Aid details for a minimum period of six month following the date of each donation.
To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable Data Protection Laws.
Our practice is to hold your personal information on our systems only for as long as necessary to carry out the service for which the data was provided.
When personal information is no longer required, this data will either be deleted in a secure way or anonymized (as above described above).
We may keep information relating to gifts in wills indefinitely, this permitted by the applicable Data Protection Laws. This enables us to administer these gifts and communicate appropriately with the families of those leaving a legacy to King Damien Foundation.
It is easy for you to change your communication preferences or unsubscribe from communications with us at any time.
Please contact us at any time if you have questions regarding this policy or if you would like to review, update, or remove your personal information. Please note that complete removal may not be immediate, and in some instances, archival copies may be impossible to delete. King Damien Foundation may retain a copy of personal information, in accordance with this policy, for commercially reasonable business purposes, including to enforce agreements with you and our policies, or reasons required by any applicable Data Protection Law.
If you change your consent preferences or withdraw consent entirely in relation to the public sharing of personal information, we will ensure that no further personal information of yours is shared publicly going forward but we will be unable to retract anything already shared outside of King Damien Foundation’s own website.
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